Overview
CmdSharp respects your privacy. This page explains how you can delete your data and/or
request account deletion. We support both:
✓ Data is encrypted in transit
✓ Users can request data deletion
Note: “Clear All Data” in the app removes local data on your device. Account deletion removes
your account and associated data from our servers (where applicable).
Option A — In-App “Clear All Data” (Local Device)
If you want to erase all CmdSharp data stored on your device:
- Open the CmdSharp app on your phone.
- Go to Settings → Privacy & Data.
- Tap Clear All Data and confirm.
This action permanently deletes locally stored data (e.g., invoices, clients, preferences) on this device.
It does not affect data stored in your cloud backups or any data you exported or shared (e.g., PDFs sent via WhatsApp/email).
Option B — Request Account & Server-Side Data Deletion
To delete your account and all associated server-side data (where applicable), submit a deletion request using one of the methods below.
We will process the request within 7 business days and notify you once completed.
Email Request
- Email support@proviska.com with subject:
Data Deletion Request
- From the email address linked to your CmdSharp account, include:
- Your full name or business name
- Your registered email address (if different from sender)
- “I confirm I want my CmdSharp account and all associated data to be deleted.”
In-App Request (If Available)
Go to Settings → Privacy & Data → Request Account Deletion.
Follow the prompts to submit your request. If you don’t see this option in your current version,
use the email method above.
What We Delete
- Account profile data (name, email, preferences)
- Business data stored on our servers (where applicable)
- Telemetry/analytics data tied to your account (if any)
What We May Retain Temporarily
- Legally required financial or audit records (retained only for the period required by law)
- Backups created prior to your request (these are overwritten on their normal rotation)
Important Notes
- Irreversible: Deletion is permanent and cannot be undone.
- Multiple Devices: If you use CmdSharp on multiple devices, repeat Option A on each device to clear local data.
- Shared/Exported Files: PDFs or data shared externally (e.g., via WhatsApp/email) aren’t retrievable and won’t be deleted automatically.
- Identity Verification: We may request proof of account ownership to protect your data from unauthorized deletion.